In Stock Items: You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Custom Items: Please note custom items are NOT returnable or refundable unless we made an error in fulfilling your request.
In Most cases You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to the continental US excluding Hawaii & Puerto Rico. Note that there are restrictions on some products, and some products cannot be shipped nationwide. These will have to be local delivery or pick up specified in your purchase agreement.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Tri-State Delivery for large items:
Most large furniture items or antiques have to be delivered via truck or picked up within the tri-state area only!
We will only deliver within 100 miles from Hampton (Union Township side) NJ 08827. If you live outside of this area, you will either be charged and additional delivery fee or can pick up your item at our shop.
Delivery fee will be calculated per order and it is non refundable if you change your mind.